Frequently Asked Questions

USA Shipping

  • $4.95 Standard Shipping (5-7 business days)
  • $9.95 Priority Shipping (1-3 business days)

What about sales tax?

If you live in the great state of Massachusetts the 6.25% sales tax will be added onto your order at checkout.

International Shipping

  • $9.95 Standard Shipping (please allow up to 3-4 weeks for delivery, additional taxes may apply)

Customs Duties

If you order items for delivery outside the USA they may be subject to import duties and taxes. These are levied once the items reach your specified destination.  I am required by law to declare the full value of the items within your order. You, the customer, are responsible for any import duties, fees, and/or taxes incurred on your own purchases.  I have no prior warning on whether these charges may be incurred or what value they may be as customs policies vary widely from country to country.  Customs authorities may request personal information when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.

Please note that international shipments are subject to opening and inspection by customs authorities. I cannot guarantee that your goods will arrive in the same condition that they were shipped should they be subject to inspection.

When do you ship?

All orders are shipped out within 1-3 business days.  You will be emailed once your order has shipped along with available tracking information.  If any part of your order is backordered you will be notified via email and your order will ship once the products are available.

Can I return products?

Yes.  You can return or exchange any unused or defective merchandise by mail. Please email me before returning any products.  Returns made within 30 days of the order shipment date will be refunded to the original form of payment.

What makes your beauty care products premium?

Over the years of creating the world's best beard and mustache care products I have sought out the best possible ingredients and created the highest grade formulas.  With Allison's keen insight we offer the best of the best with scents that will enhance your day and night.

How do I apply Grand Baroness hair oil?

Check out the how to apply hair oil page for the best way to use our oils.

Do you test on animals?

No. never.